Working as Technical Director at Mindspace, I helped Hyatt create a “Thank you” to their most loyal customers. We created an interactive map of visits for Hyatt’s Milestone members. Members receive an email every time they hit a “milestone”, guiding them to a personalized map of their visits around the world. Members received Hyatt Gold Passport points upon first visit, and were given the change to win more by playing a simple game of guessing which order their visits were in.